DECISION
MAKING :
Decision-making is the process of identifying and choosing alternatives based on the values, preferences and beliefs of the decision-maker.
Analytical Decision Making is based on a set of
relationships laid out, generally arbitrarily, from which new information can
be deduced. It is also known as recruitment process or statement &
condition.
Analytical decision
making deals with questions in which you have to decide upon the course of
action taken by a candidate who has applied for a post or membership to an
institution keeping in mind the essential requisites and the data given for the
candidate.
OR
It is expected from an
officer that he has proper knowledge about the process of recruitment within an
organization then and he/she will definitely perform his/her job efficiently.
An officer is expected to be a part of the recruitment process at some point
during his professional life.
We can classify such questions into a few major
categories.
Category I
In this type, a vacancy is being declared. The
necessary qualifications required by the recruiting agencies are given with
certain exceptions. The qualifications and the merits of the candidates are
mentioned. The decision about each candidate has to be made from amongst the
five choices given, which state the courses of action to be taken as per the
candidate’s potential.
Category II
Here the eligibility conditions for joining a
course or availing certain benefits etc are given as against the vacancies mentioned
in the former category. The qualifications of the candidates are also
mentioned. The decision about each candidate is to be made from amongst the
five answer choices given.
How to solve such problems-
In such type of questions we are given some
conditions and as per these conditions we have to analyze the information given
in question in the form of a paragraph consisting of 4 to 5 lines and as per
these information we have to make sure that the candidate would be selected or
not.
Give Answer-
(1) If selected
(2) If not selected
(3) If data is not sufficient for the
answer.
(4) Facts depend on the sub-condition
given in the question.
(5) Facts depend on the sub-condition
given in the question.
Let us take an example-
Direction: Study the following information carefully and
answer the questions given below-
A bank
wishes to recruit a management trainee through a reality based T.V. show the
candidate must fulfill the conditions given below.
Conditions:
(1) Age not more than 35 years as on 01.03.2009
(2) Have secured at least 60% marks in the graduation.
(3) Have a P.G. degree in management from Grade A Institute.
(4) Have secured 55% marks in interview.
(5) Have at least 5 years of managerial experience.
In
case of a candidate who satisfies all the conditions except-
(A) At (1) above but has 7 years of experience in management. So this case will be referred to the board of directors.
(B) At (4) above but is willing to pay a fine for breaking the
agreement. So this case
will be referred to the
channel board.
In each
of the following question details of a candidate is given. You have to find out
whether the candidate will get the selection or not.
Mark answer-
(1) If a candidate is to be selected.
(2) If the case should be referred to
the channel board.
(3) If the case
should be referred to the company’s Board of Directors.
(4) If the candidate is not to be
selected.
(5) If the data provided is inadequate
to take a decision.
EXAMPLE-1
Deeba has completed her graduation with 77% marks in 1996. She obtains 68% marks in interview and has been working asmarketing manager in a software company for six years. She has done P.G. in management from the top ranked management Institute in 2002. She was born on 31st of December 1975.
EXPLANATION:
If we focus on above question and as per above
condition this candidate is covering all the conditions which is marked in the
above the table. So answer must be (1).
Directions (2 to 3):
Study the following information carefully and
answer the questions given below-
A public charitable trust desires to select
‘Medical Officers’ for its rural hospital based on following criteria. The
applicant must
Conditions:
(i) be holding MBBS degree with minimum 50% marks.
(ii) have minimum 4 years of experience of full-time practice in rural areas.
(iii) be ready to execute a bond of 3 years of service.
(iv) have good knowledge of the local language.
In case of the applicant who satisfies all other
criteria except----
(a) at (ii) above, but has 4 years of full-time
experience in either urban or semi urban area and spent at least 5 years in the
rural area anytime during his life, be referred to Secretary of the Trust.
(b) at (iv) above, but has working knowledge of Hindi,
be referred to
Assistant Secretary of the Trust.
(c) at (i) above, but has minimum 45% of marks at MBBS
and has done MS or MD with minimum 50%, be referred to the Chief Medical Officer (CMO).
(d) at (iii) above, but is ready to give Rs. 25,000 as
security money, be referred to the President of the Trust.
Based on these criteria and the information
provided below, decide the course of action in each case. You are not to assume
anything. If the data provided is not adequate to decide the given course of
action, your answer will be ‘data inadequate’. All cases given to you fulfill
the criterion of age and therefore no details of age are provided.
EXAMPLE-2
Subash has studied in rural areas while doing his
schooling. His father is a farmer. Subash completed his MBBS from Mumbai and
has six years of experience of practice in a big city. He has good knowledge of
the local Analytical Decision Making language and working knowledge of Hindi.
He is ready to execute 3 years bond of service. He has done MS with 53% marks.
1) To be selected
2) Data inadequate
3) Refer to the CMO
4) Not to be selected
d) Refer to the Secretary
Answer: (2) Marks in his MBBS is
not given.
Explanation:
i + ii + iii + iv = Selected
(c) + ii + iii + iv = referred to CMO
i + (a) + iii + iv = referred to Secretary
i + ii + (d) + iv = referred to President
i + ii + iii + (b) = referred to Assistant
Secretary
Any other combination = not to be selected
Anything missing = Data inadequate
EXAMPLE-3
Jenifer did her MD after doing her MBBS. She is
ready to execute three years bond of service. She has good command over local
language as well as Hindi. She has practiced for 5 ½ years in a remote village
out of her love for social service. She has obtained 77%, 88%, 47% and 56% at
SSC, HSC, MBBS, and MD respectively.
1) Refer to Assistant Secretary
2) Data inadequate
3) To be selected
4) Not to be selected
5) Refer to the CMO
Answer: (5) referred to CMO
Explanation:
i + ii + iii + iv = Selected
(c) + ii + iii + iv = referred to CMO
i + (a) + iii + iv = referred to Secretary
i + ii + (d) + iv = referred to President
i + ii + iii + (b) = referred to Assistant
Secretary
Any other combination = not to be selected
Anything missing = Data inadequate
Directions (4 to 6):
Read the following information carefully and then
answer the
questions given below :
Times Bank has announced to issue credit cards for
customers in Delhi only. Those who want to hold Times credit card should follow
these criteria:
Conditions:
1) He/ she must be an Indian citizen.
2) He/she should be an employee in any Government
/Private Ltd/ Public Sector Organizations.
3) His/her income should not be less than
Rs. 60, 000 per annum.
4) He/she should be tax payer.
5) He/she should possess at least two of the
following things: house in Delhi, car, telephone connection, mobile phone, air
condition, and computer.
However, if the aspirant fulfills all other
criteria except
(a) condition (2), but has his/her own business of
a turnover of Rs.10, 00, 000, his/ her case may be referred to Company
Secretary (CS), Times Bank.
(b) condition (4), but has a Permanent Account
Number (PAN), his/ her case may be referred to Chartered Accountant (CA), Times
Bank.
On the basis of the above conditions and the
information provided about each of the aspirants in the question below, you
have to decide which of the following courses of action should be taken against
each candidate. Please note that you do not assume anything regarding any
candidate. The decision should be based only on the information provided.
Give answer:
1) Can be selected
2) May be referred to CA, Times Bank
3) May be referred to CS, Times Bank
4) Can’t be selected
5) Data inadequate
EXAMPLE-4
Dr. P.K. Roy, HOD of agriculture physics in
Pusa institute, had done the Phd from Moscow state university. He had been
sponsored by Government of India under ministry of human resources and
development for his doctorate. Later, he started his career Ethiopia and then
shifted to the present job. He goes to office by his car. Presently, he is engaged
in a research work also, for which he is using his own computer. He has PAN but
because of his LIC policy he succeeds to save the tax inspite of his good
salary, Rs. 15000 per month.
Answer - (3)
Explanation:
(1) ® 1 + 2 + 3 + 4 + 5
(2) ®1 + (a) + 3 + 4 + 5 referred to C.S. Times Bank
(3) ® 1 + 2 + 3 + (b) + 5 referred to C. A. Times Bank
(4) ®1 + (a) + 3 + (b) + 5
(5) ®Anything missing; Data inadequate
EXAMPLE-5
Anand Prakash, an advocate, runs his own
consultancy Inspite of large donations, for which tax is exempted, he couldn’t
save the tax because of his big turnover of Rs. 18,00,000 per annum. He has an
air-conditioned house and consultancy in Delhi where he lives with his family.
His phone calls are first received by his assistant then transferred to him. He
is a member of the Bar Association of India.
Answer - (2)
Explanation:
(1) ® 1 + 2 + 3 + 4 + 5
(3) ® 1 + 2 + 3 + (b) + 5 referred to C. A. Times Bank
(4) ®1 + (a) + 3 + (b) + 5
(5) ®Anything missing; Data inadequate
EXAMPLE-6
Virendra Parasher, Finance Manager in Phoel
industries Pvt. Ltd., possesses his own house in Model Town, Delhi. His income
is own Rs 3 lakh per annum. He pays his tax. In his school days, he had
represented India in various swimming competitions.
Answer - (5) Things other than car are not mentioned
Explanation:
(1) ® 1 + 2 + 3 + 4 + 5
(2) ®1 + (a) + 3 + 4 + 5 referred to C.S. Times Bank
(3) ® 1 + 2 + 3 + (b) + 5 referred to C. A. Times Bank
(4) ®1 + (a) + 3 + (b) + 5
(5) ®Anything missing; Data inadequate
Directions (7 to 8):
Read the following information carefully and then
answer the
questions are given below.
A multinational corporation is looking for
professionals in its marketing division. The ideal candidate would have to
possess the following qualifications:
Conditions:
1) A science graduate with a minimum of 60% marks or an arts graduate with a minimum of 50% marks.
2) At least 5 years experience in FMCG marketing.
3) At least 3 letters of recommendation from previous employers.
4) Must have a degree/diploma in marketing/sales management with a minimum of 60% marks.
However, if the candidate fulfils all the above
criteria except.
a) at (1), then his/her case may be referred to the HRD manager of the company.
b) at (2), but has at least three years work experience in
FMCG marketing, then his case may be referred to the Administrative Officer of the company.
c) at (3), but has at least one letter of recommendation
from any one of his previous employers, then his case may bereferred to the Deputy Manager of the company.
d) at (4), but has been an MT with a company for at least two
years, then his case may be referred to the Senior GM of the company.
EXAMPLE-7
Ajit has a first-class degree in science. He has
worked for three years in an FMCG marketing company but can give 4 letters of
recommendation from his previous employers. He also has a marketing management
degree from a premier institute in which he scored 65% marks. He should be
1) selected
2) referred to Administrative Officer
3) referred to Senior GM
4) rejected
5) referred to HRD Manager
Answer - (2)
Explanation:
Even though Ajit does not meet condition 2, he
meets condition (b).
EXAMPLE-8
Ishita Dang is an economics graduate with 55% marks
from Delhi University. She has been working for the past 6 years in the field
of FMCG marketing. She also has a diploma in marketing management with 62%
marks. She should be
1) referred to the Deputy manager
2) referred to Senior GM
3) data inadequate
4) rejected
5) referred to Administrative Officer
Answer - (3)
Explanation:
Nothing is said about Ishita’s ability to obtain
recommendations for herself.
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